in conjunction with:
The Association of Corporate Travel Executives (ACTE)

Corporate Travel & Expense Management Forum

Spring 2013: Who Is Taking Part

Originators / Organisers

Colin Brain, CEO, Management Solutions (UK) Limited

Colin Brain is the CEO of the Corporate Travel Management consultancy, Management Solutions (UK) Limited.

A former corporate travel agent he was at the forefront of the technological revolution and responsible for implementing the first GDS in an agency situation in 1985 and the first Corporate self booking tool in a Corporates office in 1986! An eleven year servant of the Association of British Travel Agents he was twice elected Chairman of the Travel Agents Council of ABTA by his peers.

With over 35 years experience in the corporate travel sector of the travel industry he became the first Consultant specialising in Travel to gain the status of Certified Management Consultant in Europe as well as the first consultant to be enrolled as a member of the ITM.

Management Solutions
Colin Brain

Caroline Allen, Regional Director Europe & Middle East, Association of Corporate Travel Executives (ACTE)

Caroline has gained a broad travel industry experience over more than twenty years across the corporate and leisure markets in operational, senior sales and marketing, travel technology and travel bonding roles. Focusing on the corporate travel sector since 1997, Caroline has worked with travel management companies (TMCs) and travel technology firms securing many blue chip travel management and online technology contracts.

Since 2008, Caroline has been contracted to ACTE, (the Association of Corporate Travel Executives), as ACTE's Regional Director, Europe.

ACTE is a Global non-profit trade association which provides a credible and professional platform for buyers and suppliers of corporate travel to network together and learn from each other. Caroline works with senior professionals and leaders around the world, exchanging information to progress the industry, identifying trends, sharing knowledge and promoting best practice techniques in corporate travel procurement and management between peers, through educational events, online resources and webcasts.

Caroline served on the ITM Board Directors between 2005 and 2007 and is based in London.

Caroline Allen

Confirmed Speakers Include

Diane Bouzebiba, Managing Director, UK & Ireland, Amadeus

Diane Bouzebiba became Managing Director, UK & Ireland of Amadeus on 1st January 2012.

Diane is a British national and has worked for Amadeus for more than ten years, most recently in Nice as the Head of the Amadeus Rail Business Unit since September 2007.

Diane Bouzebiba

Steffen Bruecker, Manager Strategy and Business Development, HRS

Steffen joined HRS in 2010 as Manager Strategy and Corporate Development.

With a clear focus on HRS's Corporate Solutions division, Steffen is Project Manager for HRS Intelligent Sourcing, a new procurement service for HRS clients.

In this role, Steffen was responsible for ~30 sourcing projects in 2012 spanning a total of 750,000 roomnights.

Prior to this, Steffen gained five years of strategy consulting experience at Simon-Kucher & Partners.

Steffen studied industrial engineering in Karlsruhe.

Steffen Bruecker

Keesup Choe, CEO, PI Benchmark

Keesup has extensive experience in knowledge management technologies, having started his first company in Silicon Valley at the very beginning of the internet revolution.

He has been involved with start-up companies as an entrepreneur, investor, executive, and director. Keesup has extensive experience in the City in various senior roles with Nomura International and Merrill Lynch. In recent years he has combined his financial experience with his technical background to help businesses leverage the data that they have to produce tangible business benefit.

A key part of this has been the implementation of cutting-edge cloud-based technologies that have revolutionised the ability of sourcing managers to interrogate and analyse big data.

PI Benchmark
Keesup Choe

Mark Douglas, Director of Sales, HRS

Mark Douglas was appointed Director Sales for HRS in September 2011, leading the Sales and Account Management teams in the UK & Ireland. In this role, Mark is responsible for the acquisition and retention of Corporate clients through the provision of hotel booking solutions for business travellers.

Prior to this, Mark joined American Express in November 1998 and held positions within their Business Travel team from 2000, most recently as Vice President, and leading the UK Business Travel Sales team since March 2007.

Before American Express, Mark worked at the UK Post Office, rising to Director, Head of Financial Services, responsible for Sales, Account Management and Product Development.

Mark holds a BA in Economics from Liverpool University.

Mark Douglas

Roger Eccleston, Head of Strategic Projects, AirPlus International (UK)

Roger Eccleston is Head of Strategic Projects for AirPlus International (UK).

Prior to joining AirPlus, Roger worked extensively in the corporate travel payments industry.

This included eleven years as an Independent Consultant, working with a number of travel payment providers and payment scheme operators, such as MasterCard and Visa.

AirPlus International Ltd
Roger Eccleston, Head of Strategic Projects, AirPlus International (UK)

Toby Guest, Global travel manager and ACTE UK country champ

Toby is a senior corporate travel professional with over 20 years blue chip experience.

Previous roles have included Global VP & Executive Director of Travel at Goldman Sachs, Global Travel Manager at IBM and Head of Travel at Xchanging; latterly representing clients as diverse as BAE Systems and L'Oreal.

Toby has also been on the judging panel for the Business Travel Awards since 2011.

Toby Guest, Global travel manager

Jyothi Hartley MCIPS, Category Manager - Indirect, Pace plc

Jyothi Hartley is Category Manager Indirect for Pace plc., providing strategic best practice purchasing with indirect spend for this global business.

Travel being one of the many categories that I provide sourcing, supplier negotiation and commercial support with.

Pace plc
Jyothi Hartley

Kerrie Henshaw-Cox, Global Programme Manager, AstraZeneca

Kerrie Henshaw-Cox joined biopharmaceutical company, AstraZeneca a year ago as Global Programme Manager. Kerrie is responsible for travel management strategy, governance, policy and leads a team of outsourced regional business partners for each of the Americas, Europe/Middle East/Africa and Asia/Pacific. Kerrie's current focus is to accelerate, simplify and innovate visibility and control of travel across the organisation.

Prior to joining AZ, Kerrie worked within the travel team at BP, with responsibility for the global hotel programme and the creation of a meetings management strategy. This encompassed a complete review of booking and payment processes, which following an RFP led to the appointment of a globally preferred venue finding agency, delivering value and improved customer experience.

Kerrie has enjoyed a varied career in the travel industry spanning 20+ years, having worked in buyer and supplier roles including tour operations management, sales & marketing, international conference & logistics management and as International Key Account Manager for the Events & Meetings division at HRG with responsibility for the consolidation of meetings and group air spend for a number of their key clients.

Kerrie Henshaw-Cox, Global Programme Manager - AstraZeneca

Ike Ihenacho, Manager, Global Travel and Meetings Services, Mondelez International

Ike Ihenacho is Manager, Global Travel and Meetings Services at Mondelez International

He leads a global team which includes Regional Travel Managers and is responsible for the end-to-end travel experience including T&E reimbursement.

Ike's career has included senior positions at BCG, Nokia, Siemens, JPMorgan Chase and Ericsson. He has an MBA from Oklahoma City University, a Masters in International Procurement (MIP) from Bordeaux Business School and holds an MCIPS from The Chartered Institute of Purchasing and Supply.

Mondelez International
Ike Ihenacho

Greeley Koch, Executive Director, ACTE

Executive Director for the Association of Corporate Travel Executives, Greeley Koch has had a distinguished 28-year business travel industry career.

He has served as a global travel manager, a consultant, and has worked for a global travel management company and travel software company.

He is a former ACTE board member, president, and has testified on behalf of the industry before the United States Congress.

In 2005, Koch was named as one of the Top 25 Most Influential Business Travel Executives.

Greeley Koch, Executive Director, ACTE

Peter Manby, Revenue Director, Travelodge

Peter Manby is the Revenue Director for Travelodge Hotels, a position he has held since June 2011. Peter and his team are responsible for the development of a world class centralised Revenue function utilising IDeaS technology. He is a member of the company's operating board and oversees all facets of Revenue Management, including Revenue optimisation and pricing. He is also the Director responsible for Travelodge's Head Office in Thame.

Prior to this Peter was Interim Chief Operating Officer for Rex Restaurants assisting with their refinancing and structuring for growth.

Before joining Rex, Peter was Chief Operating Officer for Mint Hotels. In this role he led the rebranding of City Inn to Mint Hotel. Also supported the opening and management of two 500+ bedroom hotels in London and Amsterdam. Peter worked closely with the CEO and CFO to manage the successful sale of the business to Blackstone.

Peter has held Senior Management and Board positions with De Vere, Hilton, Whitbread Marriott and Forte Hotels.

Peter is a Fellow of the Institute of Hospitality, formerly the HCIMA. He lives near Chester with his wife and has three daughters.

Peter Manby

Margaret McGrath, Director Global Travel Operations, Accenture

Director of Global Operations for Accenture, with responsibility for developing strategy and implementing service solutions for TMC and OBT across multiple geographies.

Accenture is a global management consulting, technology services and outsourcing company with 270,000 people in 120 countries.

Margaret McGrath

Suzanne Neufang, president, ACTE; president, GetThere & Sabre Virtual Meetings

Suzanne Neufang is president of GetThere and managing director of Sabre Virtual Meetings.

She is president of the Association of Corporate Travel Executives and was recently listed as one of the top 30 most influential people in the global business travel industry by Buying Business Travel.

Suzanne and her husband live in Southlake, Texas, and have two sons.

Suzanne Neufang

Tom Otley, Editorial Director, Panacea Publishing

Tom Otley is Editorial Director of Panacea Publishing, the publisher of Buying Business Travel, ABTN and Business Traveller magazines, as well as their websites.

A former barrister, Tom enjoys lively debate but has now been in journalism for 15 years and so is used to letting others have their say.

Tom Otley

Christian Schindler, General Manager, UK & Ireland, Lufthansa, Austrian Airlines and Brussels Airlines

Christian Schindler has been with Lufthansa for just over 20 years and took up his current position as General Manager, UK & Ireland, Lufthansa, Austrian Airlines and Brussels Airlines, on 1 February 2012, moving from his previous position as General Manager of Lufthansa South Korea.

Schindler originally studied to become an Air Traffic agent at the German Chamber of Commerce and Industry. He received a diploma in Business Management from the university, Fernuniversität Hagen, in Germany during his second post at Lufthansa as Network Planning Manager in 1996.

A keen travel and skiing enthusiast, Mr. Schindler is married and has three children.

Lufthansa, Austrian Airlines and Brussels Airlines
Christian Schindler, General Manager, UK & Ireland, Lufthansa, Austrian Airlines and Brussels Airlines

Guy Snelgar, Director - EMEA, GetThere

Guy leads GetThere's Business Development team across EMEA, responsible for developing relationships with new corporate customers using the GetThere Online Booking Tool within the region and globally, as well as GetThere's partner TMC's in EMEA.

Guy has over 20 years experience in the industry, mainly focused around travel technology, having worked for an airline, a GDS, a hotel chain and a TMC before joining GetThere in 2008.

He has spent most of the last 10 years selling, training and implementing Online Booking Tools into a wide range of companies, from SMEs to global businesses.

Guy Snelgar, Director - EMEA, GetThere

Ajaya Sodha, Chairman, GTMC

Ajaya co-founded Key Travel in 1980, and proceeded to carve a niche in the UK travel market, serving the unique requirements of the faith, charity and academic sectors. Through a close collaboration with the world's leading airlines, Key Travel offers dedicated fares and conditions specifically designed for the non-profit community. With 5 offices worldwide, Key Travel has grown to serve over 2000 of the world's non-profit organisations.

Ajaya plays an active and influential role within the broader business travel community. He is the Chairman of the Guild of Travel Management Companies (GTMC), is also on the Board of the Guild of European Business Travel Agents (GEBTA), a member of the Air Passenger Joint Council (APJC) of the UK, and served as a Board Director of Institute of Travel and Meetings during 2010.

Ajaya Sodha

Ruth Spratt, Head of Sales for the UK, easyJet

Ruth Spratt is easyJet Head of Sales for the UK. Ruth joined easyJet in January 2013 following fifteen years in the media industry.

Easyjet is Europe's leading airline, operating on over 600 routes across 30 countries with a fleet of over 200 aircraft. Last year Easyjet served over 55million passengers.

Within easyJet Ruth is responsible for the continuing agenda to engage more fully with the corporate traveller community.

Ruth Spratt

Mike Toynbee, Editorial Director, Buying Business Travel

One of travel's longest serving editors, with more than 35 years' experience. He was editor for 18 years of Executive Travel magazine, a UK-based monthly aimed at frequent travellers, and is a former editor of Travel Trade Gazette.

He has edited Buying Business Travel, the leading magazine aimed at corporate travel buyers, managers and arrangers, since its launch in 2003.

Mike Toynbee

Claudia Unger, Director, Research and Intelligence, BCD Travel

As director of research and intelligence at BCD Travel, Claudia works to produce actionable analysis based on sound research of travel behaviour and industry trends. She plays a leading role in the development of BCD's white papers, case studies and intelligence briefs.

Prior to joining BCD Travel, Claudia served as director of the Regent's Business Forum, lecturing on event management and marketing at Regent's College, London. She also helped develop the curriculum for Regent's Travel & Tourism master's degree program.

BCD Travel
Claudia Unger, Director, Research and Intelligence, BCD Travel
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